For medium and large enterprises:
01
Real-time monitoring
No more wondering if a technician is on schedule: with Flow, the back office can receive real-time updates, track work vehicles with GPS, and help technicians optimize their time.
02
Customer Portal
Novacura Flow’s customer portal functionality allows customers to place their own orders, access their account information, even book their own service appointments—meaning less effort for your workers, and more time to focus on value-added tasks.
03
Remote guidance
Wouldn’t it be great if you could send your best, most experienced technicians to every job site? Offer your best service to every customer, no matter where they are? With the power of remote guidance and augmented reality, you can.
04
Complex Process management
Flow makes it easy to handle complex service processes with multi-competence work orders and hand-overs. You can even include new techniques like total preventative maintenance (TPM), condition based monitoring (CBM) or Lean maintenance.
05
Easy changes with Low Code Core
Every company is different. You might have unique processes — and we’re ready for that. Novacura Flow is built on a low-code core, so your apps aren’t hard-coded. You can easily modify, clone, or build new ones by drawing workflows like your business processes. It connects directly with your ERP, keeping data and operations in sync in real time. In practice, it’s a powerful, mobile interface that lets you evolve your service processes without disruption.
06
Mobile Application
With Novacura Flow’s mobile application, your field teams get full functionality anywhere they work — on desktops, tablets, phones, or even QR readers. The app supports multitasking, personalized layouts, and a wide range of field-service options. Technicians can take photos, capture data, and share updates instantly with the support center, ensuring that every issue is documented and resolved faster — whether they’re online or offline.
OUR CUSTOMERS:
“Customers can follow work performed by our engineers in real-time as the engineer updates the relevant information directly from their tablet.”
Jan Walldorf
Site Manager
Veolia
“More than anything, the risk of error has reduced considerably. The system does not allow maintenance points to be accidentally missed.”
Kari Arbelius
Wheel Supply Manager
SweMaint
"I didn’t believe it was possible for things to go so quickly and smoothly. Suddenly, our imagination was the only limit."
Rickard Thulin
Maintenance engineer
Holmen
Field Reporting Solution:
Access to documentation from everywhere.
The Novacura Worksite Field Reporting app provides access to all the documents, forms, images and projects you need - right from your mobile device. And if you find a problem in the workplace, you can take a picture of it, upload it to the app and let others know it needs to be fixed.
Simple in use, hard to break down.
The most comprehensive reporting tool won't work if no one uses it. That's why the Novacura Worksite Field Reporting app was designed with simplicity in mind. A clear user interface makes the application easy to understand and leading to instant engagement of field workers.
Time reporting has never been easier.
Report your time in just a few clicks. Schedule your crew's time and report hours for your entire team in seconds. Save more time on administration and reserve time for the things that are important to you.
Designed to work with ERP systems.
Novacura's Worksite Field Reporting application is designed to connect and integrate with the most popular ERP system, like Infor M3, IFS, SAP, IBM Maximo.
Thanks to our ready-made ERP connectors, our applications can exchange data with ERP systems in the "online" mode, and when the Internet connection is lost in a field, the data will be stored locally and synchronized with the ERP as soon as the connection is established.
Our Software Platform:
Interface optimized for field operations
Our applications run on a very sophisticated software platform – Novacura Flow. One of the key foundations of this platform is to run on every device – from barcode scanners, via mobile phones and tablets, to desktop workstations equipped with large screens.
But we are not just another SaaS software that offers that. We have optimized our user interface for users that operate in harsh conditions. I.e. – our applications can run in a field with no internet connection using a specific offline mode.
MOBILE APPLICATIONS:
Remote mobile access
- Mobile app's are available on any device (desktop computers, tablets, mobile phones, QR readers).
- Users can multi-task within the mobile app.
- Apps are personalised and can include any number of options and field service users.
- Users can take photos and share them directly with the support centre.
Multiple operations for every industry
Mobile apps can be customized regarding needs of every industry: energy, railway, service & maintenance, transportation, construction, shop floor for any manufacturing etc.
- Multiple indoor and outdoor operations can be handled in a single application, regardless of assortment and equipment to be controlled.
Interconnected operations
- Connect your operations to internal warehouses and order spare parts directly from the mobile app.
- Operate and schedule service and maintenance activities for better management of working hours and plan downtime.
- Data can be continuously exchanged with the central ERP system.
Field Service Management App
FSM Mobile enables technicians to execute work in the field from their mobile devices.
- Details – update task details such as status, description, and start date
- Notes – create and update notes
- Attachments – review and create attachments such as documents and photos
- Steps – create and update task steps
- Quality – create and edit associated quality requirements
- Contacts – create and edit contacts on task
THE IMPLEMENTATION PROCESS IS SEAMLESS AND RISK-FREE:
1. Mature methodology
We have a mature implementation methodology divided into stages (like initial requirements workshop, feasibility study, etc.) — that way the whole project is predictable and can be fully controlled and coordinated by us.
2. Years of experience
We have 17+ years of experience in Field service. There is a library of ready-to-use applications that can be
presented to the customer and customized according to his needs. The library is available in the Novacura Flow Marketplace.
3. Low-code platform
Novacura Flow is a low-code platform – so we can implement everything our customer wants, and every element can be adjusted to specific customers’ needs.
4. Industrial connectors
We have a solid base of industrial connectors – the technology is no longer a problem.
Contact Us:
Please fill out the form. Our team will respond within 1 business day.
Prefer email? Contact us here: info@novacura.com
