Imagine if you could fix every customer’s issue on the first try. If you could transfer the knowledge and skills of your best technicians to your entire workforce. If you could predict maintenance, field service and asset service issues before they happened—and fix them before they turned into problems.
Whether your company services assets on-site or in the field, the goal is the same: fix things fast and fix them right. But if you’re still using spreadsheets and paper forms to manage your field service business, you’re spending too much time on administration—time that could be spent on customer orders.
With Novacura Flow in their back pocket, field service technicians can access all the information they need to boost first-time fix rates, wow customers and provide better service across the board. From steered workflows to interactive forms to augmented reality and predictive maintenance, it’s all possible with Novacura Flow.