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35% Claim Reduction And Strategic Control – How Møre Trafo Synchronized Production And Logistics With Novacura Flow

More Trafo , transformer manufacturing company
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4 min to read

Running a high-voltage manufacturing business leaves very little room for delays. What might seem like minor inefficiencies can quickly turn into real operational risks. For Møre Trafo – one of Scandinavia’s leading producers of distribution transformers and substations – this became increasingly clear.

Even with their strong market position, parts of their day-to-day operations were still rooted in outdated, paper-heavy processes. Over time, these small inefficiencies began to add up, creating friction across production and logistics.

THE INVISIBLE WEIGHT OF 3,000 PRINTOUTS

The primary obstacle to Møre Trafo’s efficiency wasn’t their hardware or their engineering skill – it was the “Information Gap.” Before their digital transformation, the shop floor operated on a pulse of paper.

  • The Administrative Drain: Every week, the facility generated approximately 3,000 physical printouts. This required over 70 hours of manual labor just to handle, sort, and distribute paper.
  • The Visibility Crisis: Production reporting was often “after-the-fact.” If an error occurred in the assembly of a substation, it might not be logged into the system until hours – or days – later.
  • The Disconnect: As Marcin Gaarden (Møre Trafo) observed, there was no defined, real-time procedure for error handling. The ERP held the data, but the people on the floor couldn’t access or update it without returning to a terminal.
Infographic showing operational transformation at Møre Trafo: before—paper-heavy process with 3,000 sheets per week and 70+ hours; after—digital workflow with zero sheets and instant ERP sync via mobile and database.

Bridging The "Last Mile" With Novacura Flow

Møre Trafo realized that a “standard” ERP implementation would never be enough to handle the nuances of their specific production lines. They needed a way to extend the power of their ERP directly into the hands of the operators.

Enter Novacura Flow. Rather than forcing the workforce to adapt to a complex ERP interface, Novacura Flow allowed Møre Trafo to design “Flows” that matched their actual work patterns.

  • Mobile-First Production: Operators now use a dedicated “Production Interface.” This mobile-first approach ensures that work instructions, technical drawings, and reporting tools are available at the point of assembly.
  • The “First Time Right” (FTR) Gate: Quality is no longer a separate department; it is built into the workflow. The system requires specific quality checks to be completed before a task can be finalized.
  • Real-Time Management (RTM): Management no longer waits for weekly reports. RTM dashboards provide a live “heartbeat” of the factory, allowing for immediate intervention if a bottleneck or quality issue arises.

Customer Insight: "The Prince On The White Horse Is Not Coming"

One of the most striking insights from the Møre Trafo team (Marcin Gaarden and Trond Bonesmo) is their pragmatic view of technology. They emphasize that there is no “magic” software that solves everything out of the box.

“The prince on the white horse is not coming,” they noted during their presentation. “It is not the ERP’s job to solve every micro-process on the floor. It is our job to orchestrate it.“

By using a low-code platform, Møre Trafo’s own team can create “Quick Kaizens” (continuous improvements) without waiting for months of external development.

35% Claim Reduction And Strategic Control

The transition from paper-heavy to digital-first has yielded results that go straight to the bottom line:

  1. Drastic Quality Improvement: Møre Trafo has achieved a 35% reduction in claims on key issues. By capturing data at the source, they’ve eliminated the “transcription errors” that plague paper-based systems.
  2. Reclaimed Time: By eliminating 70+ hours of paper handling per week, the company has effectively “found” the equivalent of two full-time employees’ worth of time to reinvest in higher-value production tasks.
  3. Capital Cost Optimization: With real-time intralogistics (JIT) stability, the company has gained better control over its Work in Progress (WIP), leading to a direct reduction in tied-up capital.

Looking Ahead: The 2026 Vision

For Møre Trafo, this is only the beginning. Their roadmap includes a move toward “Smart-Slow” AI – a philosophy of using AI for high-impact, carefully chosen optimizations rather than chasing every trend. With a new factory on the horizon and a goal to reduce claims by another 10-15% by 2026, Møre Trafo has proven that when you synchronize your digital and physical worlds, excellence isn’t just a goal – it’s an inevitable result.

Table of contents
THE INVISIBLE WEIGHT OF 3,000 PRINTOUTS Bridging The "Last Mile" With Novacura Flow 1. Customer Insight: "The Prince On The White Horse Is Not Coming" 35% Claim Reduction And Strategic Control Looking Ahead: The 2026 Vision

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