4 ERP Implementation Failures with Valuable Lessons
It feels like every month, there’s a new story about a company dealing with major ERP failure and implementation problems. The latest edition comes from candy maker Haribo, who had troubles getting their famous gummy bears out to suppliers in late 2018 because of problems stemming from their latest ERP integration. Haribo expected to have a few issues during implementation. But, by their own admission, the supply chain issues they faced after deployment were much larger than anticipated. For Haribo, the problems eventually sorted themselves out. But other companies haven’t been so fortunate. Let’s take a look at a few other examples of failed ERP implementations and the key causes of their failure: Woolworths Australia, 2015 After 6 years of planning, Woolworths Australia (or “Woolies”) went live with their new ERP in 2015. They had problems almost immediately, the biggest of which was empty shelves in many stores. What caused the problem? A glitch in the new system prevented Woolworths from placing orders with their suppliers. Suppliers were frustrated and furious… and Woolworths lost millions of dollars in sales. But that wasn’t the only problem with the new ERP system. From the Australian Financial Review (AFR): One of the key problems and failings that occurred at Woolies during the SAP implementation process was the lack of attention given to documenting processes used by staff in the day-to-day running of the business. Too much of the intellectual property of what was then the best-performing supermarket group in Australia was left in the heads of people who worked at Woolies. This carried lots of risks because when people left they took with them key pieces of information. Loss of corporate memory is often referred to as a key risk in companies but it is only when something as critical as a new merchandising system is jeopardised that senior management learn its importance. What can we learn from this? Companies need to map all their business processes prior to ERP implementation. This practical information is essential when designing the new ERP system. Every company should have a plan for employee knowledge transfer so that information doesn’t disappear when an employee leaves the company. Above all: test everything before you go live with a new ERP system. Oriola Finland, 2017 Almost every ERP implementation will have a few hiccups when the new system goes live. But what do you do when a small hiccup in the supply chain can mean the difference between life and death? This was the problem Oriola Finland was facing in September 2017, when they launched their new ERP. Oriola is one of Finland’s largest pharmaceutical suppliers. They deliver thousands of medications to pharmacists around the country, including insulin, cancer medications and anti-psychotics. Any disruption to the supply chain doesn’t just cause lost sales: it can cause great damage to people’s health. It sounds like Oriola didn’t anticipate any supply chain disruption as they switched over to their new ERP. But in reality, their ordering system was shut down for days. This led to widespread confusion and frustration as pharmacists all over […]
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Novacura at BE-terna Day Infor M3 2024 & M3 User Group Gathering
From October 8th to 10th, our team had the pleasure of attending the BE-terna Day Infor M3 2024 event in Innsbruck, Austria, as proud partners. It was an exciting opportunity to connect with fellow professionals and explore the latest innovations in the Infor universe, the M3 roadmap, and key industry trends. Our team members Rayner Bröndrup and Ergino Kastrati were on-site, engaging with attendees and sharing insights. A highlight of the event was Rayner’s presentation on “Twice as Fast Goods Receipt with AI”, where he showcased how Novacura Flow can revolutionize company-wide process optimization. His session, held on October 10th, sparked great discussions about the future of AI in business processes. It was an inspiring few days of learning and collaboration. We can’t wait to continue the conversations and help businesses leverage the power of Infor M3! Stay tuned for more updates, and see you at the next event!
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Novacura as Gold Sponsor at M3 Working Together Conference in Malmö
We are thrilled to have been a Gold Sponsor at the recent M3 Working Together Conference in Malmö, where industry leaders gathered to explore advancements in manufacturing technology. Our participation highlighted the collaboration between Novacura, KL Industri, and M3CS AB in enhancing manufacturing processes. Bridging Innovation and Practicality During our presentation, “Novacura Flow: Förbättrad kvalitet och effektivitet i tillverkningen för KL Industri” (Improved Quality and Efficiency in Manufacturing for KL Industri), Peter Andersson from KL Industri, along with Aksel Jarlbäck from Novacura and Mattias Nydestam from M3CS AB, showcased how KL Industri enhanced its production reporting. Utilizing Novacura Flow, a versatile low-code platform integrated with Infor M3, the team demonstrated substantial enhancements in operational efficiency. The presentation detailed how Novacura Flow revolutionized KL Industri’s operations by streamlining processes, improving data accuracy, and enhancing the efficiency of production operators. By digitalizing data access and processes, the solution facilitated a significant leap in operational excellence and process quality, setting a new standard in manufacturing efficiency. Being a Gold Sponsor not only underscored our commitment to the M3 community but also provided a platform to engage directly with key players and decision-makers in the industry. The interactions at the conference reinforced our role as a leader in driving technological advancements and supporting customers through their digital transformation journeys. We extend our heartfelt thanks to all the organizers and participants of the M3 Working Together Conference for creating an environment rich in knowledge and innovation. We eagerly anticipate continuing our support for the M3 community and contributing to its ongoing growth and success.
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Novacura at TUG CONNECTS 2024:ignite! Elevating Infor M3 with Novacura Flow Applications
This year, Novacura had the privilege of participating in the prestigious TUG CONNECTS 2024:ignite! conference, an essential gathering for the Infor community in the United States. Our team, including Jansen Davidson, Jared Burton and Paul Phillips, was excited to present innovative logistics and operational solutions fully integrated with Infor M3. Enhancing Infor M3 with Novacura Flow During the event, we showcased a comprehensive package of applications designed to expand and enhance the capabilities of Infor M3 systems, whether Infor 13.4 or Infor Cloud. These applications are meticulously crafted to support core process areas such as warehouse management, shop floor reporting, quality management, field service, maintenance and administration. Our solutions, presented by Paul Phillips, are uniquely positioned to revolutionize standard Infor capabilities by providing a fully mobile, highly effective, and intuitive user interface. These applications not only integrate deeply with Infor M3 systems via specialized Infor connectors, ensuring seamless data exchange with the Infor database, but also empower users by acting as an alternative user interface. The Power of Low-Code Customization A standout feature of our applications is their low-code nature, allowing customers to independently modify or even build new applications by simply drawing process diagrams. This flexibility ensures that our solutions can adapt to evolving business needs without the need for complex programming. Our applications have been implemented by numerous Infor M3 customers worldwide, showcasing our global reach and commitment to innovation. These solutions cover a broad spectrum of industries, including logistics & distribution, manufacturing, energy, and more, enhancing operational efficiencies across the board. Spark Sessions: A Hub of Interaction Our participation also included engaging in Spark sessions held in mini-theaters within the Solutions Center. These sessions provided a fantastic opportunity to highlight our solutions and connect with both new and existing customers, fostering discussions that drive the future of enterprise software integration. As we reflect on our successful participation at TUG Connects 2024, we are inspired by the enthusiastic response from the Infor community and are excited about continuing to support businesses in their digital transformation journeys with our innovative solutions. We extend our gratitude to the organizers of TUG Connects for a seamless and productive event, and we look forward to further enriching our partnerships within the Infor ecosystem in the years to come.
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Novacura at Infoteam Days 2024 in Norway
This April, Novacura was excited to showcase our innovative low-code platform at Infoteam Days 2024, held at the Clarion Hotel & Congress Oslo Airport. As a bronze sponsor, we were thrilled to present on “Effective Administration of Demo Products with Novacura Flow,” a session that highlighted our integration capabilities with M3’s rental module. Our presentation, delivered by Aksel Jarlback, focused on how Novacura Flow simplifies the management and administration of demo products, which is crucial for companies like Flokk. We discussed the transformation of their outdated manual systems into a streamlined, efficient process using our mobile solution integrated with Infor M3. This solution provides real-time updates in M3, reflecting transactions made through mobile devices, thus optimizing the rental and management of demo products across multiple locations. Novacura Flow enables users to manage their demo product fleets with ease, from booking and returning items to adjusting loan periods and managing inventory. This functionality not only enhances operational efficiency but also ensures that accurate and timely data is captured and utilized effectively within the M3 system. We are proud to offer solutions that can be easily adapted to changing business needs, providing tools that simplify complex tasks and improve collaboration across departments. Our commitment to innovation was well-received by attendees, and we enjoyed engaging discussions about potential applications and enhancements.
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Novacura at the M3 User Association UK Conference 2024
We are excited to recount that Novacura was not just a participant but also a presenter at the recent M3 User Association UK Conference 2024, held on April 16th and 17th in Manchester. This event is recognized as the largest dedicated Infor M3/CloudSuite event in the region, boasting over 30 expert contributors and offering unique insights into the capabilities and innovations in enterprise solutions. Novacura Flow integrates deeply with Infor M3 During this two-day event, Ergino Kastrati, our Sales Manager, along with Mattias Nydestam, M3 Consultant at Novacura, led a compelling presentation titled “Improve Your Logistics with Novacura Flow”. They highlighted how Novacura’s low-code platform can revolutionize ERP systems by allowing users to design and deploy their own applications rapidly. This technology is uniquely tailored to expand, automate, and simplify ERP functionalities across various industries such as manufacturing, logistics, and energy, to name a few. The session particularly focused on how Novacura Flow integrates deeply with Infor M3, utilizing a dedicated connector that respects user permissions and leverages authorized API access. The practical demonstrations covered several use cases, emphasizing improvements in warehouse logistics through enhanced mobility, scanning capabilities, and simplicity in operation. This not only showcased Novacura’s innovation in ERP systems but also its commitment to adapting technology to meet the specific needs of businesses. Our participation in such a significant forum allowed us to share our insights and demonstrate our solutions to a like-minded audience, eager to explore the potentials of Infor M3 and Novacura Flow. We are grateful for the opportunity to engage with other experts and attendees, and we look forward to fostering these professional relationships further in future events. Thank you to everyone who joined us at our presentation and at our booth!
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